Privacy Policy
Last updated: November 14, 2025
KC Pro Assembly respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request a quote, schedule an installation, or communicate with us.
1) Information We Collect
- Contact & service details: name, phone number, email address, service address, project details, and preferences you provide in forms or by phone/text.
- Payment information: processed securely by our payment provider (e.g., Stripe). We do not store full card numbers on our servers.
- Communications: messages you send to us (email, SMS) and our responses.
- Usage data: basic analytics such as pages viewed, device/browser info, and referral source collected via cookies or similar technologies.
2) How We Use Information
- Provide quotes, schedule services, perform installations, and deliver customer support.
- Send transactional updates (e.g., appointment confirmations, schedule changes, job status notifications, and receipts).
- Maintain safety, prevent fraud/abuse, and comply with legal obligations.
- Improve our website and services.
3) Text Messaging (SMS) Consent
By providing your phone number, you agree to receive service-related text messages from KC Pro Assembly. Message & data rates may apply. You may opt out at any time by replying STOP; for assistance, reply HELP. Our disclosure is available at kcproassembly.com/sms-consent.
4) Cookies & Analytics
We may use cookies and similar technologies to operate our site and understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
5) How We Share Information
We do not sell your personal information. We may share limited data with trusted service providers who help us operate our business (e.g., scheduling, payment processing, SMS delivery) under contracts that require them to protect your information and use it only for our purposes. We may also share information if required by law or to protect our rights, users, or the public.
6) Data Retention
We keep personal information only as long as necessary to provide services, meet legal/administrative requirements, and resolve disputes. When no longer needed, we delete or anonymize it.
7) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.
8) Your Choices & Rights
- Update or delete your information by contacting us.
- Opt out of SMS at any time by replying STOP.
- Opt out of non-essential cookies via your browser settings.
9) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted here with the “Last updated” date.
11) Contact Us
If you have questions or requests about this policy or your data, contact us:
Email: kcproassembly@gmail.com
Phone: (816) 301-4776
